At Zainab Store, we value our customers and strive to ensure your satisfaction with every purchase.
Please note:
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Refunds or exchanges are only applicable in case of a wrong, damaged, or defective item received.
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Customers must report any issue within 3 days of delivery with proof (photo or video).
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Items must be unused, unwashed, and in original packaging for eligibility.
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Customized or sale items are non-refundable.
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Once approved, refunds will be processed within 5–7 working days via your original payment method or store credit.
For any refund or exchange queries, please contact our support team at +923160725632